Aerospace Sales Procurement- Sales Rep

Job ID: 5901

Job description

Responsibilities and Tasks:

• Creating a detailed strategic plan to develop new business
• Cold calling and qualifying a pipeline of new opportunities in the aerospace and defense industries
• Focusing on customers where company provides competitive advantage.
• Building relationships within customer organizations
• Closing opportunities, including quote follow-up
• Demonstrate creative or “out of the box” strategies to build customer base and business sector capabilities
• Receive & Process EDIs as well as Purchase Orders from assigned customers in an accurate and timely manner.
• Preview and vet potential vendors
• Send and receive quotes to and from vendors
• Manage the order process from the point of entry through to delivery.
• Review Bill of Ladings, Delivery Notes, and pricing for invoicing. Invoice all orders for assigned customers.
• Update the customer data base with customer information such as material numbers, shipping addresses or others.
• Communicate with customers through various channels
• Respond promptly to customer inquiries
• Acknowledge and resolve customer complaints related to delivery issues Keep records of customer interactions, transactions, comments and complaints
• Provide customers with needed shipping information and clarify questions on orders when required
• Aid the Customer Service Specialist when information on customers and their orders are required
• Provide feedback and suggestions on the efficiency of the customer service process
• Understand customer requirements to provide appropriate clarifications and solutions. Ensure customer satisfaction and provide professional support
• Develop professional relationships with ongoing customers through excellent customer service
• Attend training sessions to grow knowledge of product and to improve customer service skills
• Manage client expectations against timelines and make appropriate recommendations by clearly articulating our service abilities.
• Provide support to the AI Sales and BD teams for master contracts and large customer marketing quotes
• Attend and actively participate in meetings to facilitate a shared understanding of priorities and foster teamwork between the client, Sales, and Operation
• Work with warehouse in resolving material processing and delivery issues
• Perform any other duties as required by regional management.

Requirements:

• Self-motivated, tenacious, relational
• Experience cold-calling and closing business to business sales
• Able to read mechanical drawings
• Possess strong communication skills
• Able to develop and foster good customer relationships
• Strong deal closer with superior negotiating skills.
• Prefer to have experience within the aerospace or defense industries.
• Experience with AS9100, AS9120 and ISO quality control procedures.
• Adaptability – Accepts criticism and feedback.
• Adapts to changes in the work environment.
• Changes approach or method to best fit the situation.
• Manages competing demands.

Pay: 75k-125k

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